Store Operations services offered by Atlas Retail Consultants

Just getting the stock right isn’t enough to make a retailer successful. All your outlets need to know what to do and when. The most successful retailers define this in a Store Operations Manual which everyone can follow.

It helps the stores know what’s expected of them. And it helps Head Office to step back from the day to day problems because if it’s clear what a store has to do, they don’t have to contact you each time to ask or negotiate.

We’ve helped many retailers work out and document processes in this area. We know that your processes need to be efficient and, above all, workable in your environment.

Our suggested key elements

Central communications to the store;
Merchandise assortment;
Procurement and order management;
Allocation and replenishment;
Marketing;
Customer relationship management;
Managers responsibilities;
Management measures;
People management;
Operations in-store;
Store maintenance;
Security

Examples of just some of the ways we’ve helped clients can be found here.